Which of the following is NOT a recommended best practice for the messages tool?

  • Make sure the message pane appears on every page of your website.
  • Customize your welcome message to be relevant to the page it appears on.
  • Start by making the messages pane visible to all website visitors and then restrict it later if you receive more chat requests than you can respond to.
  • Set your availability for the times of day when you’d prefer to chat.

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